Employee Assistance Programme
Supporting our people
You receive...
a confidential telephone and online counselling service that can help you to run your life a little more smoothly. From simple questions to serious issues, EAP can help you handle both everyday matters and life’s more significant challenges, whilst giving you the security and comfort of having someone to talk to.
You pay...
absolutely nothing. Publicis Sapient pays for this service so you can feel comfortable and confident that you can get confidential support whenever you need it, completely free of charge.
You choose...
a time and place that suits you. The Helpline is available 24 hours a day, 365 days a year. All communication with EAP is completely confidential and your name and information won’t shared with your employer.
To contact the EAP telephone service please call the freephone number: 0800 048 2702
Download the app: search Lifeworks on the App Store or Google Play
To access the online service please visit:
Username: unum Password: lifeworks
did you know...
Your LifeWorks EAP service includes CareNow. The CareNow programmes give you specialised self-help resources developed by world-leading experts designed to help with anxiety, depression and stress. You can access CareNow from the 'Well-being' section of the LifeWorks web platform or app.
Your EAP service also provides access to in-depth help and information on any legal issues including:
- Consumer Advice
- Debt Advice
- Financial Law
- Motoring Offences Disputes
- Wills and PRobate
- Criminal Law
- Family Law
- Medical Law
- Neighbour
- Personal Injury
Legal support consists of 1 consultation per issue per year.

